Privacy Policy
We respect your privacy and are committed to protecting it
through our compliance with this privacy policy (“Policy”). This Policy
describes the types of information we may collect from you or that you may
provide (“Personal Information”) on the maceservices.co.za website
(“Website” or “Service”) and any of its related products and services
(collectively, “Services”), and our practices for collecting, using,
maintaining, protecting, and disclosing that Personal Information. It also
describes the choices available to you regarding our use of your Personal
Information and how you can access and update it.
This Policy is a legally binding agreement between you
(“User”, “you” or “your”) and OBD Solutions PTY LTD (“Oasis By Design”, “we”,
“us” or “our”). If you are entering into this Policy on behalf of a business or
other legal entity, you represent that you have the authority to bind such
entity to this Policy, in which case the terms “User”, “you” or “your” shall
refer to such entity. If you do not have such authority, or if you do not agree
with the terms of this Policy, you must not accept this Policy and may not
access and use the Website and Services. By accessing and using the Website and
Services, you acknowledge that you have read, understood, and agree to be bound
by the terms of this Policy. This Policy does not apply to the practices of
companies that we do not own or control, or to individuals that we do not
employ or manage.
Table of contents
- Collection
- of personal information
- Use
- and processing of collected information
- Disclosure
- of information
- Retention
- of information
- Data
- analytics
- Privacy
- of children
- Do Not
- Track signals
- Social
- media features
- marketing
- Links
- to other resources
- Information
- security
- Data
- breach
- Changes
- and amendments
- Acceptance
- of this policy
- Contacting
- us
Collection of personal information
You can access and use the Website and Services without
telling us who you are or revealing any information by which someone could
identify you as a specific, identifiable individual. If, however, you wish to
use some of the features offered on the Website, you may be asked to provide
certain Personal Information (for example, your name and email address).
We receive and store any information you knowingly provide
to us when you create an account, or fill any forms on the Website. When
required, this information may include the following:
- Contact
- information (such as email address, phone number, etc)
- Basic
- personal information (such as name, country of residence, etc)
You can choose not to provide us with your Personal
Information, but then you may not be able to take advantage of some of the
features on the Website. Users who are uncertain about what information is
mandatory are welcome to contact us.
Use and processing of collected information
We act as a data controller and a data processor when
handling Personal Information, unless we have entered into a data processing
agreement with you in which case you would be the data controller and we would
be the data processor.
Our role may also differ depending on the specific situation
involving Personal Information. We act in the capacity of a data controller
when we ask you to submit your Personal Information that is necessary to ensure
your access and use of the Website and Services. In such instances, we are a
data controller because we determine the purposes and means of the processing
of Personal Information.
We act in the capacity of a data processor in situations
when you submit Personal Information through the Website and Services. We do
not own, control, or make decisions about the submitted Personal Information,
and such Personal Information is processed only in accordance with your
instructions. In such instances, the User providing Personal Information acts
as a data controller.
In order to make the Website and Services available to you,
or to meet a legal obligation, we may need to collect and use certain Personal
Information. If you do not provide the information that we request, we may not
be able to provide you with the requested products or services. Any of the
information we collect from you may be used for the following purposes:
- Send
- product and service updates
- Respond
- to inquiries and offer support
- Request
- user feedback
- Improve
- user experience
- Enforce
- terms and conditions and policies
- Respond
- to legal requests and prevent harm
- Run
- and operate the Website and Services
Processing your Personal Information depends on how you
interact with the Website and Services, where you are located in the world and
if one of the following applies: (a) you have given your consent for one or
more specific purposes; (b) provision of information is necessary for the
performance of this Policy with you and/or for any pre-contractual obligations
thereof; (c) processing is necessary for compliance with a legal obligation to
which you are subject; (d) processing is related to a task that is carried out
in the public interest or in the exercise of official authority vested in us;
(e) processing is necessary for the purposes of the legitimate interests
pursued by us or by a third party.
Note that under some legislations we may be allowed to
process information until you object to such processing by opting out, without
having to rely on consent or any other of the legal bases. In any case, we will
be happy to clarify the specific legal basis that applies to the processing,
and in particular whether the provision of Personal Information is a statutory
or contractual requirement, or a requirement necessary to enter into a
contract.
Disclosure of information
Depending on the requested Services or as necessary to
complete any transaction or provide any Service you have requested, we may
share your non-personally identifiable information with our contracted
companies, and service providers (collectively, “Service Providers”) we rely
upon to assist in the operation of the Website and Services available to you
and whose privacy policies are consistent with ours or who agree to abide by
our policies with respect to your information. We will not share any information
with unaffiliated third parties.
Service Providers are not authorized to use or disclose your
information except as necessary to perform services on our behalf or comply
with legal requirements. Service Providers are given the information they need
only in order to perform their designated functions, and we do not authorize
them to use or disclose any of the provided information for their own marketing
or other purposes.
We may also disclose any Personal Information we collect,
use or receive if required or permitted by law, such as to comply with a
subpoena or similar legal process, and when we believe in good faith that
disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request.
Retention of information
We will retain and use your Personal Information for the
period necessary to comply with our legal obligations, as long as your user
account remains active, until the purchase order or Services are fulfilled, to
enforce our Policy, resolve disputes, and unless a longer retention period is
required or permitted by law.
We may use any aggregated data derived from or incorporating
your Personal Information after you update or delete it, but not in a manner
that would identify you personally. Once the retention period expires, Personal
Information shall be deleted. Therefore, the right to access, the right to
erasure, the right to rectification, and the right to data portability cannot
be enforced after the expiration of the retention period.
Data analytics
Our Website and Services may use third-party analytics tools
that use cookies, web beacons, or other similar information-gathering
technologies to collect standard internet activity and usage information. The
information gathered is used to compile statistical reports on User activity
such as how often Users visit our Website and Services, what pages they visit
and for how long, etc. We use the information obtained from these analytics
tools to monitor the performance and improve our Website and Services.
Privacy of children
We do not knowingly collect any Personal Information from
children under the age of 18. If you are under the age of 18, please do not
submit any Personal Information through the Website and Services. If you have
reason to believe that a child under the age of 18 has provided Personal
Information to us through the Website and Services, please contact us to
request that we delete that child’s Personal Information from our Services.
We encourage parents and legal guardians to monitor their
children’s Internet usage and to help enforce this Policy by instructing their
children never to provide Personal Information through the Website and Services
without their permission. We also ask that all parents and legal guardians
overseeing the care of children take the necessary precautions to ensure that
their children are instructed to never give out Personal Information when
online without their permission.
Do Not Track signals
Some browsers incorporate a Do Not Track feature that
signals to websites you visit that you do not want to have your online activity
tracked. Tracking is not the same as using or collecting information in
connection with a website. For these purposes, tracking refers to collecting
personally identifiable information from users who use or visit a website or
online service as they move across different websites over time. The Website
and Services do not track its visitors over time and across third-party websites.
However, some third-party websites may keep track of your browsing activities
when they serve you content, which enables them to tailor what they present to
you. For a description of Do Not Track protocols for browsers and mobile
devices or to learn more about the choices available to you,
visit internetcookies.com
Social media features
Our Website and Services may include social media features,
such as the Facebook and Twitter buttons, Share This buttons, etc
(collectively, “Social Media Features”). These Social Media Features may
collect your IP address, what page you are visiting on our Website and
Services, and may set a cookie to enable Social Media Features to function
properly. Social Media Features are hosted either by their respective providers
or directly on our Website and Services. Your interactions with these Social
Media Features are governed by the privacy policy of their respective
providers.
Email marketing
We offer electronic newsletters to which you may voluntarily
subscribe at any time. We are committed to keeping your email address
confidential and will not disclose your email address to any third parties
except as allowed in the information use and processing section or for the
purposes of utilizing a third-party provider to send such emails. We will
maintain the information sent via email in accordance with applicable laws and
regulations.
In compliance with the CAN-SPAM Act, all emails sent from us
will clearly state who the email is from and provide clear information on how
to contact the sender. You may choose to stop receiving our newsletter or
marketing emails by following the unsubscribe instructions included in these
emails or by contacting us. However, you will continue to receive essential
transactional emails.
Links to other resources
The Website and Services contain links to other resources
that are not owned or controlled by us. Please be aware that we are not
responsible for the privacy practices of such other resources or third parties.
We encourage you to be aware when you leave the Website and Services and to
read the privacy statements of each and every resource that may collect
Personal Information.
Information security
We secure information you provide on computer servers in a
controlled, secure environment, protected from unauthorized access, use, or
disclosure. We maintain reasonable administrative, technical, and physical
safeguards in an effort to protect against unauthorized access, use,
modification, and disclosure of Personal Information in our control and
custody. However, no data transmission over the Internet or wireless network
can be guaranteed.
Therefore, while we strive to protect your Personal
Information, you acknowledge that (a) there are security and privacy
limitations of the Internet which are beyond our control; (b) the security,
integrity, and privacy of any and all information and data exchanged between
you and the Website and Services cannot be guaranteed; and (c) any such
information and data may be viewed or tampered with in transit by a third
party, despite best efforts.
As the security of Personal Information depends in part on
the security of the device you use to communicate with us and the security you
use to protect your credentials, please take appropriate measures to protect
this information.
Data breach
In the event we become aware that the security of the
Website and Services has been compromised or Users’ Personal Information has
been disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the right
to take reasonably appropriate measures, including, but not limited to,
investigation and reporting, as well as notification to and cooperation with
law enforcement authorities. In the event of a data breach, we will make reasonable
efforts to notify affected individuals if we believe that there is a reasonable
risk of harm to the User as a result of the breach or if notice is otherwise
required by law. When we do, we will post a notice on the Website, send you an
email, mail you a letter.
Changes and amendments
We reserve the right to modify this Policy or its terms
related to the Website and Services at any time at our discretion. When we do,
we will post a notification on the main page of the Website, send you an email
to notify you. We may also provide notice to you in other ways at our
discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective
immediately upon the posting of the revised Policy unless otherwise specified.
Your continued use of the Website and Services after the effective date of the
revised Policy (or such other act specified at that time) will constitute your
consent to those changes. However, we will not, without your consent, use your
Personal Information in a manner materially different than what was stated at
the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to
all its terms and conditions. By accessing and using the Website and Services
and submitting your information you agree to be bound by this Policy. If you do
not agree to abide by the terms of this Policy, you are not authorized to
access or use the Website and Services. This policy has been created with the
help of the privacy policy generator.
Contacting us
If you have any questions, concerns, or complaints regarding
this Policy, the information we hold about you, or if you wish to exercise your
rights, we encourage you to contact us using the details below:
info@oasisbydesign.co.za
Privacy Policy